LIDA
Privacy Policy
Private Circles. Familiar Conversations. Clear Privacy Choices.
Effective Date: August 4, 2026
Contact: service@lida.support
Applies to global users aged 18 and older
Key Privacy Commitments
- Invitation-only Circles for people who already know one another.
- No public user search, stranger matching, random chat, or nearby-user discovery.
- No contact-list import, precise location permission, or unrestricted photo-library access.
- No recording or storage of Lounge audio or one-to-one video content by Lida.
- No sale of personal information or sharing for cross-context behavioral advertising.
This document should be read in full. The summary above does not replace any clause below.
Table of Contents
PART I: General Framework
1. Scope and Application
2. Data Controller and Contact Details
3. Definitions
4. Adult Eligibility and Account Responsibility
PART II: Information You Provide and Create
5. Account, Authentication, and Profile Information
6. Circle, Invitation, Membership, and Social Context Data
7. User-Generated Content and Moderation Information
8. Audio Lounge and One-to-One Video Information
PART III: Technical and Third-Party Information
9. Sofa Coins, Purchases, and Transaction Information
10. Device, Log, Usage, and Diagnostic Information
11. Location, Contacts, Photos, Microphone, and Camera Permissions
12. Information from Apple, Other Users, and Service Integrations
PART IV: How and Why We Use Information
13. How We Use Personal Data
14. Legal Bases for Processing
15. Personalization, Recommendations, Analytics, and Improvement
16. Communications, Customer Support, Fraud Prevention, and Safety
PART V: Sharing, Transfers, and Retention
17. Sharing and Disclosure of Personal Data
18. Service Providers, SDKs, and Third-Party Services
19. International Data Transfers
20. Data Retention, Account Deletion, and Backup Handling
PART VI: Protection and Individual Rights
21. Security Safeguards and Incident Response
22. Your Privacy Rights and Choices
23. Regional Privacy Disclosures
PART VII: Community Integrity and Policy Administration
24. UGC Ownership, License, Moderation, Reports, and Legal Requests
25. Children, Minors, and Child Sexual Abuse and Exploitation (CSAE)
26. Policy Updates, Notices, Questions, and Complaints
Reading note: Each Part contains 3 to 4 major clauses. Subclauses provide the detailed information required for global privacy transparency and App Store review.
PART I
General Framework
Who this policy applies to, who is responsible for data, and the adult-only nature of Lida.
1. Scope and Application
This Privacy Policy explains how Lida collects, uses, stores, shares, protects, and deletes personal data when you use the Lida iOS application and related services.
1.1 This Policy applies to the Lida mobile application, account registration, invitation-only Circles, text chat, audio Lounges, one-to-one video calls, Sofa Coins, Circle slot purchases, customer support, safety reports, and any related online service that links to this Policy.
1.2 Lida is designed as a private social space for adults who already know one another. It is not designed for public discovery, stranger matching, anonymous chat, dating, or random video connections.
1.3 This Policy forms part of the terms governing your use of Lida. Where consent is required by law, we will request it separately and clearly. Consent is not the only legal basis on which we process personal data.
1.4 If you do not agree with this Policy, do not create an account or use Lida. You may stop using the service and request account deletion as described below.
1.5 This Policy does not apply to third-party websites, services, or applications that have their own privacy notices, even if they can be accessed from Lida.
2. Data Controller and Contact Details
The legal entity identified as the developer or seller of Lida on the applicable App Store product page is responsible for the personal data processed for Lida, unless another entity is expressly identified at the point of collection.
2.1 For purposes of data protection law, that entity acts as the controller or business for the personal data described in this Policy. Service providers that process data only on our instructions generally act as processors or service providers.
2.2 You may contact us about this Policy, privacy requests, account deletion, safety concerns, or complaints at service@lida.support.
2.3 To protect accounts and other users, we may ask for information reasonably necessary to verify your identity, authority, or relationship to an account before completing a privacy request.
2.4 Where applicable law requires a local representative, data protection officer, or additional point of contact, we will make that information available in the App, on an official Lida webpage, or in an updated version of this Policy.
2.5 Nothing in this Policy limits any rights that cannot lawfully be waived.
3. Definitions
The following terms help explain how this Policy is used.
3.1 "Personal data" or "personal information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or can reasonably be linked to an individual or household, as defined by applicable law.
3.2 "Processing" means any operation performed on personal data, including collecting, recording, organizing, storing, viewing, transmitting, using, sharing, restricting, deleting, or anonymizing it.
3.3 A "Circle" is a private, invitation-only space created or joined by people who already know one another. A Circle may contain a name, cover image, invitation code, member list, text chat, and a persistent audio Lounge.
3.4 A "Lounge" is the audio room attached to a Circle. Members may enter or leave without a host starting a meeting. The microphone is off by default when a member enters.
3.5 "UGC" means user-generated content, including nicknames, profile images, Circle names, Circle covers, text messages, report descriptions, support messages, and other content submitted by users.
3.6 "Sofa Coins" are virtual items purchased through Apple In-App Purchase and used only for eligible digital features within Lida. Sofa Coins are not money, are not transferable, and cannot be redeemed for cash.
4. Adult Eligibility and Account Responsibility
Lida is intended only for users who are at least 18 years old.
4.1 You must be 18 years of age or older to create an account, join a Circle, purchase Sofa Coins, use an audio Lounge, or participate in a video call.
4.2 You must not invite a person whom you know or reasonably believe is under 18 to use Lida. Circle owners and members should use invitation codes only with adults they know.
4.3 We may request an age declaration or use reasonable age-assurance measures where required for safety or legal compliance. We do not represent that age declarations are infallible.
4.4 You are responsible for maintaining the security of your device, Apple account, and Lida account. Do not share authentication credentials or allow another person to use your account.
4.5 If we learn that an account belongs to a person under 18, we may suspend or delete the account and associated data, subject to legal preservation and safety obligations described in Clause 25.
PART II
Information You Provide and Create
Account, Circle, user-generated content, audio, and video information.
5. Account, Authentication, and Profile Information
We collect information needed to create, authenticate, maintain, and personalize your Lida account.
5.1 When you use Sign in with Apple, we may receive an Apple user identifier, authentication tokens, and an email address or private relay address if Apple and your settings make it available. We do not receive your Apple ID password.
5.2 At registration, Lida may generate a random nickname and assign a default avatar. You may later provide or edit a nickname and select a profile image.
5.3 We collect account status information such as registration completion, sign-in state, account creation time, Circle slot totals, Circle memberships, Sofa Coin balance, blocked-user relationships, and account restriction or enforcement status.
5.4 We may collect age eligibility declarations, language preferences, support preferences, and other settings that you choose to provide.
5.5 We do not require a public profile. Your profile information is displayed only where needed for Circle membership, chat, Lounge participation, video invitations, reports, and account administration.
6. Circle, Invitation, Membership, and Social Context Data
Lida processes information about private Circles so that members can create, join, manage, and use those spaces.
6.1 Circle data may include the Circle name, cover image, owner, member list, invitation code, invitation-code status, member roles, join and leave events, current online count, current Lounge count, and recent activity used to order your Circle list.
6.2 A Circle invitation code is used to locate and join a specific Circle. Codes may be reset by the Circle owner. We apply validation and rate limits to reduce guessing and abuse.
6.3 Other members of a Circle can see your current nickname, avatar, membership role, and current status such as Online, In the Lounge, or In a Video Call. Lida does not display your last-seen time or a public history of your activity.
6.4 Circle owners may see information required to manage members, remove members, reset invitation codes, edit Circle details, or dissolve the Circle. Owners do not receive access to private device data or payment credentials.
6.5 Lida does not import your address book, create a public social graph, offer public Circle search, or recommend strangers based on contacts, precise location, or appearance.
7. User-Generated Content and Moderation Information
We collect and store UGC that you choose to submit so that it can be shown to the intended recipients and managed safely.
7.1 UGC may include text chat messages, nicknames, avatars, Circle names, Circle covers, optional report descriptions, customer support correspondence, and information you submit during an appeal or safety review.
7.2 Text messages are stored so Circle members can receive current and historical chat content. Message records may include the sender, Circle, message body, timestamp, delivery status, retry status, and moderation outcome.
7.3 We may use automated filters, spam controls, rate limits, and risk signals before or after content is submitted. A message that violates Community Guidelines may be blocked and may generate a safety event for review.
7.4 When a user reports a message, we may preserve an unalterable snapshot of the reported message, relevant account and Circle identifiers, the selected report reason, timestamps, and optional explanation.
7.5 Do not include passwords, government identifiers, financial account details, health records, or other highly sensitive information in messages, profile fields, Circle names, covers, or support requests unless it is necessary and you understand the risks of sharing it with the relevant recipients.
7.6 UGC remains subject to Clause 24, including ownership, the limited license required to operate Lida, moderation, removal, and legal disclosure.
8. Audio Lounge and One-to-One Video Information
Lida processes real-time audio and video data only as needed to provide Lounge and video communication features.
8.1 For audio Lounges, we process real-time audio packets when you turn on your microphone, together with session identifiers, Circle membership, participant status, microphone state, speaking indicators, network quality, connection events, and join or leave times.
8.2 For one-to-one video, we process real-time audio and video packets after an eligible invitation is accepted and the necessary permissions are granted. We also process caller and recipient identifiers, invitation status, acceptance or decline status, connection state, call start and end times, remaining time, renewal events, and technical quality data.
8.3 Lida does not record, store, replay, or make recordings of Lounge audio or one-to-one video content. Real-time media may pass through communications infrastructure operated by contracted service providers solely to establish, route, secure, and maintain the session.
8.4 The microphone is off by default when you enter a Lounge. The microphone and camera are off by default when a video call begins. Lida does not silently activate either permission.
8.5 A report about an audio or video interaction may include session metadata, the identities of participants, the Circle, timestamps, the report reason, and the reporting user's written explanation. It will not include audio or video content that Lida did not record.
8.6 Other participants may use device-level screenshot, screen-recording, or external recording capabilities that Lida cannot fully prevent. Use audio and video features only with people you trust.
PART III
Technical and Third-Party Information
Purchases, device data, permissions, and information from integrated services.
9. Sofa Coins, Purchases, and Transaction Information
We collect transaction information needed to deliver virtual items, prevent duplicate crediting, manage Circle slots, and administer paid video time.
9.1 Apple processes the purchase of Sofa Coins through Apple In-App Purchase. Lida does not receive your full payment card number, bank account number, or Apple account password.
9.2 We may receive and store Apple transaction identifiers, product identifiers, receipt or verification data, purchase status, localized price information, currency, purchase time, refund or revocation status, and device or account signals needed to validate the transaction.
9.3 We maintain a server-side Sofa Coin balance and transaction history, including credits, Circle slot purchases, video invitation holds, hold releases, completed charges, renewals, refunds, and corrections.
9.4 For a paid video invitation, we may temporarily reserve the required Sofa Coins and release the reservation if the invitation is declined, canceled, expires, or fails before a successful connection. We use idempotency and verification controls to reduce duplicate reservations or charges.
9.5 Purchase and transaction records may be retained for accounting, tax, fraud prevention, customer support, dispute resolution, Apple requirements, and legal compliance, even after account deletion where retention is required or permitted by law.
9.6 Sofa Coins are not shared with another participant as compensation and do not create earnings for either participant.
10. Device, Log, Usage, and Diagnostic Information
We automatically collect limited technical information when you use Lida to operate the service, secure accounts, and understand performance.
10.1 Technical data may include IP address, device model, operating-system version, app version, language, time zone, network type, connection quality, device settings relevant to the service, server timestamps, and identifiers used for authentication, security, transactions, or diagnostics.
10.2 Usage data may include app launches, screen or feature interactions, Circle joins and leaves, message send attempts, Lounge entries, video invitation events, permission outcomes, purchase flow events, error states, and settings changes.
10.3 Diagnostic data may include crash logs, performance metrics, failed requests, reconnect attempts, latency, media quality statistics, and technical error information. We aim to avoid placing message bodies or live media content in technical logs.
10.4 Security data may include repeated invalid invitation attempts, unusual sign-in events, message-rate anomalies, repeated reports, duplicate transaction callbacks, blocked interactions, and other signals used to prevent abuse or fraud.
10.5 We do not use the device advertising identifier for cross-app behavioral advertising under this Policy. If our practices change, we will update this Policy and obtain any consent required by law or Apple rules.
11. Location, Contacts, Photos, Microphone, and Camera Permissions
Lida follows a data-minimization approach and requests device permissions only when they are needed for a user-selected feature.
11.1 Lida does not request precise GPS location or background location permission. We may infer an approximate country or region from an IP address for security, localization, fraud prevention, legal compliance, and service routing.
11.2 Lida does not request access to your address book or import contacts. Invitations are shared by users outside the App by copying or communicating an invitation code through a channel they choose.
11.3 When you select a profile image or Circle cover, Lida uses the system photo picker or similar limited interface so you can choose a specific image. We do not require unrestricted access to your full photo library.
11.4 Lida requests microphone access only when you choose to speak in a Lounge or use audio in a video call. You may enter a Lounge in listening mode without enabling the microphone, subject to device and service capabilities.
11.5 Lida requests camera access only when you initiate or accept a one-to-one video call and choose to enable video. The audio Lounge does not require camera access.
11.6 You may manage permissions through iOS settings. If a required permission is denied, the related feature may not function, but unrelated account, Circle, and text features may remain available.
12. Information from Apple, Other Users, and Service Integrations
We may receive personal data from third parties when it is necessary to authenticate you, complete transactions, provide communications, or address safety issues.
12.1 Apple may provide authentication results, account identifiers, relay email information, purchase receipts, transaction status, refund information, and integrity signals under Apple's own terms and privacy practices.
12.2 Other Lida users may provide information about you when they invite you to a Circle, add context to a report, submit a message snapshot for review, block you, or ask support to resolve a Circle or safety issue.
12.3 Circle owners may provide membership-management information, such as a decision to remove a member, reset an invitation code, modify a Circle, or dissolve a Circle.
12.4 Service providers may return hosting, authentication, transaction-verification, real-time communications, analytics, crash, support, moderation, and security results that relate to your use of Lida.
12.5 Authorities or other lawful sources may provide information related to legal process, emergencies, fraud, account security, intellectual property, or safety investigations.
12.6 We do not purchase personal profiles from data brokers or combine Lida accounts with third-party advertising profiles under this Policy.
PART IV
How and Why We Use Information
Service delivery, legal bases, personalization, improvement, communications, and safety.
13. How We Use Personal Data
We use personal data for the purposes described below and only to the extent reasonably necessary for those purposes.
13.1 To create and authenticate accounts, maintain sign-in sessions, generate default profiles, allow profile editing, and support account recovery and deletion.
13.2 To create and manage Circles, validate invitation codes, enforce Circle capacity and slot rules, show membership and online status, and provide Circle-owner controls.
13.3 To deliver text chat, current and historical messages, audio Lounges, video invitations, real-time calls, connection recovery, participant controls, and session timing.
13.4 To process Sofa Coin purchases, validate Apple transactions, maintain balances, reserve and release coins, provide Circle slots, charge eligible video sessions, process refunds, and maintain transaction history.
13.5 To provide customer support, respond to questions, investigate technical problems, resolve purchase disputes, and communicate important service or policy information.
13.6 To filter prohibited content, prevent spam, apply rate limits, investigate reports, support blocking, enforce Community Guidelines and Terms, and protect users, Lida, service providers, and the public.
13.7 To diagnose errors, maintain availability, measure feature performance, improve usability and accessibility, conduct testing, and develop new features consistent with the private-circle nature of Lida.
13.8 To comply with law, enforce legal rights, respond to lawful requests, preserve records, and prevent or address fraud, security incidents, exploitation, or imminent harm.
14. Legal Bases for Processing
Where laws such as the GDPR require a legal basis, we rely on one or more of the following bases depending on the data and purpose.
14.1 Contractual necessity. We process account, Circle, message, Lounge, video, and transaction data when it is necessary to provide the features you request under our Terms of Service.
14.2 Consent. We rely on consent for optional permissions or processing where consent is required, such as access to the microphone, camera, or a selected photo. You may withdraw consent, but this may prevent the related feature from working.
14.3 Legitimate interests. We may process limited data to secure Lida, prevent fraud and abuse, improve performance, support users, maintain service integrity, and protect legal rights, provided those interests are not overridden by your rights and interests.
14.4 Legal obligations. We may process or retain data to comply with tax, accounting, consumer protection, payment, platform, reporting, preservation, court, or regulatory obligations.
14.5 Vital interests and public safety. In rare cases, we may process or disclose information when reasonably necessary to protect a person from serious and imminent harm, subject to applicable law.
14.6 Where we rely on legitimate interests, you may have the right to object. Where we rely on consent, withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
15. Personalization, Recommendations, Analytics, and Improvement
Lida may personalize the service in ways that support your existing Circles without turning the App into a public discovery or stranger-matching service.
15.1 We may order your Circle list using unread activity, recent Circle activity, and your join history so that active conversations are easier to find.
15.2 We may tailor language, time display, permission prompts, support guidance, connection settings, safety notices, and feature education based on account settings, device configuration, region, and prior interactions.
15.3 We may suggest actions related to your own account and existing Circles, such as completing a profile, rejoining a recently used Lounge, purchasing a Circle slot when no slot is available, or retrying a failed message or connection.
15.4 We do not use appearance, precise location, address-book contacts, or sensitive characteristics to recommend strangers. Lida does not provide a public recommendation feed, nearby-user feature, anonymous matching, or random video matching.
15.5 We may analyze aggregated or de-identified usage data to understand feature adoption, reliability, safety patterns, and user experience. We take reasonable measures not to re-identify data that has been de-identified.
15.6 Automated tools may assist with spam filtering, content screening, fraud detection, risk scoring, and service routing. We do not intend to make decisions producing legal or similarly significant effects based solely on automated processing. Where required, you may request human review of an enforcement decision.
16. Communications, Customer Support, Fraud Prevention, and Safety
We use contact and activity information to provide support, send necessary service communications, and maintain a safe private-circle environment.
16.1 We may send in-app notices or email messages about account security, verification, purchase status, refunds, service interruptions, material policy updates, support responses, reports, enforcement, or account deletion.
16.2 We do not send promotional marketing unless we have a lawful basis and provide any opt-out required by law. The MVP service does not depend on off-platform push notifications.
16.3 Support communications may include your email address, account identifier, screenshots you choose to send, device details, purchase information, Circle context, and the content of your request.
16.4 We may use technical, transaction, invitation, messaging, blocking, and report information to detect fake accounts, code guessing, payment abuse, harassment, spam, repeated unwanted invitations, or attempts to evade enforcement.
16.5 We may temporarily restrict features, preserve relevant evidence, suspend an account, remove content, disable a Circle, or take other proportionate action while investigating a safety, security, legal, or payment issue.
16.6 Support and safety personnel are expected to access personal data only when needed for their roles and are subject to confidentiality and access-control requirements.
PART V
Sharing, Transfers, and Retention
Recipients, service providers, international processing, storage, and deletion.
17. Sharing and Disclosure of Personal Data
We do not make personal data public by default. We share it only as described in this Policy and with appropriate limitations.
17.1 With Circle members. Your nickname, avatar, role, current status, text messages, Lounge participation, and video availability are shared with members of the relevant Circle as needed for the feature.
17.2 With a video-call participant. The other participant receives your profile information, invitation status, call controls, and real-time audio or video that you choose to transmit during the session.
17.3 With service providers. We disclose limited data to vendors that provide infrastructure, authentication, real-time communications, transaction verification, analytics, crash reporting, moderation, security, or support under contractual restrictions.
17.4 With Apple. We exchange information necessary for Sign in with Apple, App Store distribution, transaction validation, refunds, integrity checks, and compliance with Apple requirements.
17.5 For legal and safety reasons. We may disclose data in response to valid legal process, regulatory requests, lawful preservation demands, emergencies, suspected exploitation, fraud, security threats, intellectual-property claims, or to protect rights and safety.
17.6 For a corporate transaction. If the Lida business is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal data may be transferred subject to confidentiality and applicable law.
17.7 With your direction or consent. We may share information when you request it, authorize it, or intentionally send content to another person or service.
17.8 Lida does not sell personal information, share personal information for cross-context behavioral advertising, or disclose it to data brokers under this Policy.
18. Service Providers, SDKs, and Third-Party Services
Lida may use specialized third parties to perform functions that are necessary for an iOS social communication service.
18.1 Provider categories may include cloud hosting and databases, authentication, content delivery, real-time audio and video communications, transaction and receipt validation, analytics, crash diagnostics, content filtering, abuse detection, customer support, and security monitoring.
18.2 We seek to provide each provider only the data reasonably necessary for its assigned function and require contractual protections relating to confidentiality, security, permitted purposes, retention, deletion, and assistance with user rights where appropriate.
18.3 Providers may process data in countries other than your own. Clause 19 describes our approach to international transfers.
18.4 Third-party software development kits may collect technical events directly from the App on our behalf. We assess such tools for necessity and configure them, where practicable, to limit data collection and disable advertising uses.
18.5 A third party acting independently, such as Apple, may determine its own purposes and means of processing. Its privacy policy applies to that independent processing.
18.6 Lida may contain links to legal documents, support email functionality, or external resources. We are not responsible for the privacy practices of external services that we do not control.
19. International Data Transfers
Lida is offered to users around the world, and personal data may be processed in countries that have different data protection laws from your home country.
19.1 Data may be stored or accessed where we, our affiliates, or our service providers operate infrastructure or personnel. This may include countries outside the European Economic Area, United Kingdom, Switzerland, Japan, or your local jurisdiction.
19.2 Where required, we use recognized transfer mechanisms such as adequacy decisions, standard contractual clauses, approved contractual terms, certifications, or other lawful safeguards.
19.3 We may also transfer data when necessary to perform a contract requested by you, with your explicit consent where permitted, for important public interests, or for the establishment, exercise, or defense of legal claims.
19.4 We apply technical and organizational safeguards appropriate to the data and transfer, which may include encryption in transit, access controls, logging, data minimization, contractual restrictions, and transfer-risk assessments.
19.5 You may contact service@lida.support to request additional information about applicable transfer safeguards, subject to confidentiality, security, and legal limitations.
20. Data Retention, Account Deletion, and Backup Handling
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including providing Lida, protecting users, resolving disputes, and meeting legal obligations.
20.1 Account and profile data is generally retained while your account is active. Circle membership, messages, invitation records, and settings are retained as needed to provide the relevant Circle and communication features.
20.2 Transaction records may be retained for the period required for accounting, tax, fraud prevention, dispute resolution, Apple transaction administration, and legal compliance.
20.3 Safety reports, moderation records, block relationships, rate-limit events, and enforcement records may be retained longer when necessary to investigate abuse, prevent repeat violations, support appeals, protect users, or comply with law.
20.4 Technical logs and diagnostics are retained for limited periods based on security, troubleshooting, performance, and operational needs. We may retain aggregated or de-identified statistics that no longer identify you.
20.5 You may initiate account deletion within Lida or contact service@lida.support. If you own a Circle, you may be required to dissolve that Circle before deletion because the MVP does not support transferring ownership.
20.6 After a valid deletion request, we will delete or de-identify account data and associated UGC unless retention is required or permitted for legal obligations, fraud prevention, safety investigations, disputes, enforcement, or the protection of others. Shared records may be anonymized where full removal is not technically or legally appropriate.
20.7 Deleted data may remain temporarily in encrypted backups or disaster-recovery systems until those copies are overwritten through normal cycles. Such copies are isolated from ordinary use and are restored only when necessary for recovery or legal compliance.
20.8 Account deletion permanently removes unused Sofa Coins and purchased Circle slots associated with the account, subject to applicable consumer law and Apple purchase rules.
PART VI
Protection and Individual Rights
Security safeguards, privacy choices, and region-specific rights.
21. Security Safeguards and Incident Response
We use administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure.
21.1 Safeguards may include encryption in transit, secure authentication, token protection, server-side authorization, least-privilege access, environment separation, monitoring, rate limits, transaction verification, backups, vendor review, and incident-response procedures.
21.2 Access to production data is restricted to authorized personnel and providers with a business need. Sensitive actions may be logged and reviewed for security and accountability.
21.3 We design media features so the microphone and camera are off by default and stop collection when a session ends, the App enters the background, the device locks, or the user disables the relevant control, subject to operating-system behavior.
21.4 No system is completely secure. You should protect your device, Apple account, and invitation codes; use device security features; avoid sharing highly sensitive information; and report suspected unauthorized access promptly.
21.5 If a personal-data breach occurs, we will investigate, mitigate, document, and provide notifications to affected users or authorities when required by applicable law.
21.6 We may temporarily limit access to a feature or account when reasonably necessary to contain a security incident, protect users, or preserve evidence.
22. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have some or all of the rights described below.
22.1 Access and information. You may request confirmation of whether we process your personal data, a copy of relevant data, and information about sources, purposes, recipients, and retention criteria.
22.2 Correction. You may edit certain profile information in the App or request correction of inaccurate or incomplete personal data.
22.3 Deletion. You may delete your account in the App or request deletion by email, subject to legal exceptions and the account-deletion process in Clause 20.
22.4 Portability. Where required, you may request personal data you provided in a structured, commonly used, machine-readable format.
22.5 Restriction and objection. You may ask us to restrict processing or object to processing based on legitimate interests, including certain profiling, where applicable.
22.6 Withdrawal of consent. You may withdraw consent for future processing, including by disabling camera, microphone, or photo permissions through iOS settings. Withdrawal does not affect earlier lawful processing.
22.7 Automated decisions. Where applicable, you may request information about significant automated decisions, express your point of view, contest a decision, or request human review.
22.8 Complaint. You may contact us first and may also complain to a competent privacy or data protection authority in your jurisdiction.
22.9 Non-discrimination. We will not unlawfully discriminate against you for exercising a privacy right, although a feature may be unavailable if the required data cannot be processed.
22.10 Verification and agents. We may verify your identity and may require an authorized agent to provide proof of authority. We respond within the period required by applicable law and may explain any lawful denial or extension.
23. Regional Privacy Disclosures
The following disclosures supplement the rest of this Policy and apply only to the extent required by local law.
23.1 European Economic Area, United Kingdom, and Switzerland. You may have rights to be informed, access, correction, erasure, restriction, portability, objection, withdrawal of consent, and protection from certain solely automated decisions. You may lodge a complaint with your local supervisory authority. Clauses 14 and 19 describe legal bases and international transfers.
23.2 California. Depending on whether the California Consumer Privacy Act applies to our processing, California residents may have rights to know, access, correct, delete, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal service. Lida does not sell personal information or share it for cross-context behavioral advertising under this Policy.
23.3 California categories. During the relevant period, we may collect identifiers, customer-record information, commercial and transaction information, internet or network activity, approximate geolocation inferred from IP, user communications, audio or visual information processed in real time but not recorded by Lida, and inferences used for security, support, or service personalization. Sources and purposes are described in Clauses 5 through 16, and recipient categories are described in Clauses 17 and 18.
23.4 Japan. Where Japan's Act on the Protection of Personal Information applies, you may request disclosure, correction, cessation of use, or deletion in the circumstances provided by law. We will use appropriate safeguards for cross-border handling and provide information required for applicable transfer rules.
23.5 Brazil, Canada, Australia, South Korea, and other regions. Local law may provide additional rights relating to confirmation, access, correction, deletion, consent withdrawal, objection, portability, complaint, cross-border transfer information, or appeal. We will honor applicable rights and response periods.
23.6 Global Privacy Control and similar signals. Because Lida does not sell personal information or use it for cross-context behavioral advertising under this Policy, such signals do not change in-app advertising practices. If we operate a web surface where a legally recognized signal applies, we will honor it as required.
23.7 To exercise a regional right, contact service@lida.support and identify your country or state of residence and the right you wish to exercise. We may request reasonable verification.
PART VII
Community Integrity and Policy Administration
UGC governance, protection of minors, CSAE response, updates, and contact information.
24. UGC Ownership, License, Moderation, Reports, and Legal Requests
You retain any rights you hold in your UGC, but you grant Lida the limited permissions needed to operate, secure, and improve the service.
24.1 By submitting UGC, you grant Lida a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, transmit, display, and otherwise process that content solely as reasonably necessary to provide Lida, deliver it to intended recipients, make backups, moderate content, address reports, enforce rules, and comply with law.
24.2 You are responsible for having the rights and permissions necessary to submit profile images, Circle covers, names, text, and other content. Do not upload content that infringes copyright, privacy, publicity, trademark, or other rights.
24.3 We may use automated filtering and human review to detect spam, harassment, sexual content, threats, illegal activity, impersonation, or other prohibited material. We may block a message before posting, remove content, restrict features, suspend an account, disable a Circle, or preserve evidence.
24.4 Users can report messages, members, Circles, and video sessions. Reports may be linked to an immutable content snapshot or relevant session metadata and may be reviewed by authorized personnel and service providers.
24.5 Blocking affects future content visibility, audio subscription, video invitations, and direct interactions as described in the product. Blocking does not necessarily remove either person from a shared Circle.
24.6 Circle owners may remove members, reset invitation codes, edit Circle information, or dissolve a Circle. Those actions may affect access to messages, Lounges, video, and Circle history.
24.7 We may disclose UGC, report records, account information, or preserved evidence when required by valid legal process or when reasonably necessary to address serious safety threats, exploitation, fraud, or infringement, subject to applicable law.
24.8 If you believe content infringes your rights, contact service@lida.support with enough detail for us to identify the content and evaluate the request. Knowingly false notices may have legal consequences.
25. Children, Minors, and Child Sexual Abuse and Exploitation (CSAE)
Lida is an adult-only service and has zero tolerance for child sexual abuse and exploitation.
25.1 Lida is not directed to children or minors and is not intended for anyone under 18. We do not knowingly allow minors to create or maintain accounts.
25.2 We do not knowingly collect personal data from a person under 18 for ordinary service use. If we learn that a minor has created an account, we may suspend access, delete the account and associated data, and take protective action, subject to legal preservation requirements.
25.3 Child Sexual Abuse and Exploitation (CSAE) includes child sexual abuse material, grooming, sexual solicitation of a minor, sextortion, trafficking, sexualized depictions of minors, attempts to arrange sexual contact with a minor, or any content or conduct that exploits or endangers a child.
25.4 Users must not create, upload, request, possess, distribute, promote, normalize, or facilitate CSAE or child sexual abuse material through Lida. Users must not use Circles, messages, Lounges, video calls, profiles, covers, or invitation codes to target or exploit minors.
25.5 We may use reports, content signals, account data, session metadata, preservation tools, and specialized service providers to detect, investigate, remove, and prevent suspected CSAE. We may immediately suspend or terminate accounts and Circles associated with such conduct.
25.6 When required or permitted by law, we may preserve relevant information and report suspected CSAE to appropriate child-protection organizations, law-enforcement authorities, regulators, or other legally designated bodies. We may cooperate with lawful investigations and emergency requests.
25.7 Do not download, copy, forward, or redistribute suspected illegal content in order to report it. Use Lida's reporting tools or contact service@lida.support with the account, Circle, message, or session details available to you. If a child is in immediate danger, contact local emergency services or an appropriate child-protection authority.
25.8 A parent, guardian, or other person who believes a minor has used Lida may contact service@lida.support. We may request information needed to identify the account and evaluate the request without collecting unnecessary information about the minor.
26. Policy Updates, Notices, Questions, and Complaints
We may update this Privacy Policy to reflect changes in Lida, legal requirements, safety practices, service providers, technology, or business operations.
26.1 When we update the Policy, we will revise the Effective Date. We may provide notice through the App, an official website, email, or another appropriate channel, depending on the significance of the change and legal requirements.
26.2 For material changes, we may provide advance notice or request renewed consent when required. Your continued use after the effective date of an updated Policy means the updated Policy applies, except where the law requires a different form of acceptance.
26.3 We encourage you to review this Policy periodically and before submitting new categories of personal data or using new features.
26.4 For privacy questions, account deletion, rights requests, UGC concerns, CSAE or safety reports, complaints, or requests for additional information, contact service@lida.support.
26.5 Please include enough information for us to understand and locate the relevant account or issue, but do not email passwords, full payment-card details, or illegal content.
26.6 Effective Date: August 4, 2026.
END OF PRIVACY POLICY